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Polaris Parent Portal

User Manual

Table of Contents

  1. Getting Started
  2. Creating Your Account
  3. Linking Your Child
  4. Dashboard Overview
  5. Viewing Grades
  6. Class Schedule
  7. Academic Record
  8. Premium Features
  9. Ask Polly AI
  10. Grade Alerts
  11. Subscription Management
  12. Settings & Profile
  13. FAQ & Troubleshooting

1. Getting Started

Polaris Parent Portal lets you stay connected to your child's academic journey. You can view grades, schedules, test scores, college applications, and more — all in real-time.

Tip: Your child must be using the Polaris Student app for you to access their data. The student controls access and can grant or revoke it at any time.

2. Creating Your Account

  1. Go to the Parent Portal login page.
  2. Click "Create Parent Account".
  3. Enter your first name, last name, email, and password.
  4. Click "Create Account".
  5. Check your email for a validation code and enter it to activate your account.
  6. Sign in with your email and password.

You can also sign in with Google or Apple — your account will be created automatically.

Tip: New accounts include a free 14-day premium trial with access to all features!

3. Linking Your Child

Step 1: Your Child Generates an Invite Code

  1. Your child opens their Polaris Student app.
  2. Goes to Settings → Parent Access.
  3. Taps "Generate Parent Invite Code".
  4. A 6-character code appears (e.g., AB3X7K). This code expires in 72 hours.

Step 2: You Enter the Code

  1. In the Parent Portal, go to My Children.
  2. Click "Link Child".
  3. Enter the 6-character invite code.
  4. Click "Link Child" — your child now appears on your dashboard!
Important: Your child can revoke your access at any time from their app. When revoked, you immediately lose access to their data.

4. Dashboard Overview

The Dashboard shows a summary of all your linked children:

Click on any child card to view their detailed grades.

5. Viewing Grades

The Grades page shows your child's courses, grades per quarter/semester, and cumulative GPA. This is a free feature — always available.

ColumnDescription
CourseName of the class
YearSchool year (e.g., 2025-2026)
GradeCurrent letter grade (color-coded: A=green, B=blue, C=yellow, D/F=red)
CreditsNumber of credits for the course

6. Class Schedule

View your child's daily class schedule including class name, teacher, room number, and time. This is a free feature.

7. Academic Record

A transcript-style view of all courses grouped by school year, with GPA and graduation year. This is a free feature.

8. Premium Features

Premium features are available during your 14-day trial and with a paid subscription ($4.99/month or $39.99/year):

FeatureDescription
Test ScoresSAT, ACT, AP, and other standardized test scores
College ListDream colleges, application deadlines, financial aid
Study ProgressStudy sessions, time spent, and goal tracking
CalendarUpcoming deadlines, exams, and school events
ActivitiesExtracurriculars, clubs, and volunteer work
Ask Polly AIAI-powered academic advisor
Grade AlertsEmail/in-app alerts when grades drop
Unlimited ChildrenLink more than 3 children

9. Ask Polly AI

Polly is an AI assistant that has context about your child's academic data. You can ask questions like:

Polly uses your child's grades, test scores, study sessions, and college list to give personalized answers.

Note: Ask Polly is a premium feature. It's included in your 14-day trial.

10. Grade Alerts

Configure grade drop alerts per child:

  1. Go to Grade Alerts in the sidebar.
  2. For each child, set a grade threshold (e.g., 70).
  3. Toggle the alert on/off.
  4. Click Save.

When any course grade drops below the threshold, you'll receive an email and in-app notification.

11. Subscription Management

View and manage your subscription from the Subscription page:

12. Settings & Profile

Profile

Update your name, phone number, and change your password from the Profile page.

Settings

Configure notification preferences:

13. FAQ & Troubleshooting

The invite code isn't working

Invite codes expire after 72 hours and can only be used once. Ask your child to generate a new code.

I can't see my child's data

Make sure: (1) the invite code was entered correctly, (2) your child hasn't revoked access, (3) you're logged in with the correct account.

Premium features show "Upgrade"

Your free trial may have expired. Go to Subscription to view your plan status and upgrade.

Need help?

Contact us at info@polarisscholar.com.